Publications

Affichage de 3951 à 3960 sur 5527


  • Communication dans un congrès

How to Improve Customer Relationship Management in Air Transportation Using Case-Based Reasoning

Rawia Sammout, Makram Souii, Mansour Elghoul

This paper describes research that aims to provide a new strategy for Customer Relationship Management for Air Transportation. It presents our proposed approach based on Knowledge Management processes, Enterprise Risk Management and Case-Based Reasoning. It aims to mitigate risks facing in air…

1st International Conference on HCI in Business, HCIB 2014 - Held as Part of 16th International Conference on Human-Computer Interaction, HCI International 2014, Jun 2014, Heraklion, Greece. pp.103-111, ⟨10.1007/978-3-319-07293-7_10⟩. ⟨hal-03663598⟩

  • Communication dans un congrès

Commande éco-énergétique d’un système tramway

Salvatore La Delfa, Simon Enjalbert, Philippe Polet

Journée doctorale de l’institut de recherche et technologique, Jan 2014, Valenciennes, France. ⟨hal-03432798⟩