Publications

• Chapitre d'ouvrage

How to Improve Customer Relationship Management in Air Transportation Using Case-Based Reasoning

Rawia Sammout, Makram Souii, Mansour Elghoul

This paper describes research that aims to provide a new strategy for Customer Relationship Management for Air Transportation. It presents our proposed approach based on Knowledge Management processes, Enterprise Risk Management and Case-Based Reasoning. It aims to mitigate risks facing in air…

HCI in Business, 8527, Springer International Publishing, pp.103-111, 2014, Lecture Notes in Computer Science, 978-331907292-0. ⟨10.1007/978-3-319-07293-7_10⟩. ⟨hal-03663573⟩

• Article dans une revue

Evaluation de la performance des blocs opératoires: du modèle aux indicateurs, Assessing Hospital Operating Rooms Performance: a framework and indicators

Frédéric Bonvoisin, Sondès Chaabane, Olivier Sénéchal, Christian Tahon

Dans cet article, nous présentons une méthodologie qui combine une approche pragmatique avec un outil d'aide à la conception, visant à générer un système global d'évaluation de la performance utilisable dans les blocs opératoires. Elle comporte quatre étapes: détermination de la stratégie…, In the current environment, hospitals need to develop performance assessment tools. Our purpose is an innovative methodology for reducing the existing deficiencies in healthcare performance. This methodology combines a practical approach with a design support tool for generating a global…

Logistique & Management, 2014, 22 (4), pp.33-42. ⟨10.1080/12507970.2014.11665666⟩. ⟨hal-03518955⟩

• Rapport

Déploiement du Processus d’Aide à la Décision dans l’inspection filtrage aéroportuaire

Igor Crevits

[Rapport de recherche] Laboratoire automatique, de mécanique et d'informatique industrielles et humaines. 2014. ⟨hal-03405180⟩

• Chapitre d'ouvrage

Design and Control of Force Feedback Haptic Systems with Time Delay

Quoc Viet Dang, Antoine Dequidt, Laurent Vermeiren, Michel Dambrine

Time-delay effects on the properties of stability and transparency for a haptic device are well known and are far from to be negligible if high performances are expected. This chapter deals with the issues of design and control for a force feedback haptic device in the case of the interaction with…

Delay Systems - From Theory to Numerics and Applications, 1, Springer International Publishing, pp.373-387, 2014, Advances in Delays and Dynamics, 978-3-319-01694-8. ⟨10.1007/978-3-319-01695-5_27⟩. ⟨hal-03404271⟩

• Article dans une revue

Higher-Order Sliding Mode Observer for Speed and Position Estimation in PMSM

Suneel Kumar Kommuri, Kalyana Chakravarthy Veluvolu, Michael Defoort, Yeng Chai Soh

This paper presents a speed and position estimation method for the permanent magnet synchronous motor (PMSM) based on higher-order sliding mode (HOSM) observer. The back electromotive forces (EMFs) in the PMSM are treated as unknown inputs and are estimated with the HOSM observer without the need…

Mathematical Problems in Engineering, 2014, 2014, pp.589109. ⟨10.1155/2014/589109⟩. ⟨hal-03644609⟩

• Communication dans un congrès

Experimental Study on Oscillatory Couette-Taylor Flows Behaviour

Emna Berrich, Fethi Aloui, Jack Legrand

In the simplest and original case of study of the Taylor Couette TC problems, the fluid is contained between a fixed outer cylinder and a concentric inner cylinder which rotates at constant angular velocity. Much of the works done has been concerned on steady rotating cylinder(s) i.e. rotating…

ASME 2013 Fluids Engineering Division Summer Meeting, Jul 2013, Incline Village, United States. ⟨10.1115/FEDSM2013-16308⟩. ⟨hal-01206891⟩

• Article dans une revue

Current configuration detection in hybrid systems: Application to a conjunction–disjunction mechatronics system

Fayssal Arichi, Cherki Brahim, Mohamed Djemai

This paper deals with the problem of detecting the current configurations of hybrid mechatronic systems, where theevolution of the discrete part is governed by a Petri net. The considered class of systems may have several subsystems,with different dimensions, evolving at the same time. The current…

Mechatronics, 2014, 24 (8), pp.1262-1268. ⟨10.1016/j.mechatronics.2014.09.012⟩. ⟨hal-03430103⟩

• Chapitre d'ouvrage

Using Value Ranges to Reduce User Effort in Preference Elicitation

Emmanuelle Grislin-Le Strugeon

In the aim to decrease the user effort during the preference elicitation phase, we have studied the use of value ranges. We propose to allow the users to modify a reduced initial set of alternatives to easily report their preferences. We have investigated the consequences on the following steps of…

Group Decision and Negotiation. A Process-Oriented View, 180, Springer International Publishing, pp.211-218, 2014, Lecture Notes in Business Information Processing, 978-3-319-07179-4. ⟨10.1007/978-3-319-07179-4_24⟩. ⟨hal-03472801⟩

• Chapitre d'ouvrage

Towards Indicators for HCI Quality Evaluation Support

Ahlem Assila, Káthia Marçal de Oliveira, Houcine Ezzedine

The current variety of existing approaches for HCI quality evaluation is marked by a lack of the integration of subjective methods (such as the questionnaire method) and objective methods (such as the electronic informer method) for supporting in making an evaluation final decision. Over the past…

Advances in Conceptual Modeling, 8823, Springer International Publishing, pp.178-187, 2014, Lecture Notes in Computer Science, 978-331912255-7. ⟨10.1007/978-3-319-12256-4_19⟩. ⟨hal-03659706⟩

• Chapitre d'ouvrage

Incorporating Usability into Model Transformation

L. Ammar, A. Trabelsi, Adel Mahfoudhi

Model transformation is a central concept in model-driven development approach, having the capability to generate the system code from a conceptual model that specifies the system abstractly. We notice the lack of model transformation technologies that deal with usability from the first step of the…

Human-Computer Systems Interaction: Backgrounds and Applications 3, 300, Springer International Publishing, pp.27-38, 2014, Advances in Intelligent Systems and Computing, ⟨10.1007/978-3-319-08491-6_3⟩. ⟨hal-03659215⟩