Publications

Affichage de 3981 à 3990 sur 5542


  • Communication dans un congrès

How to Improve Customer Relationship Management in Air Transportation Using Case-Based Reasoning

Rawia Sammout, Makram Souii, Mansour Elghoul

This paper describes research that aims to provide a new strategy for Customer Relationship Management for Air Transportation. It presents our proposed approach based on Knowledge Management processes, Enterprise Risk Management and Case-Based Reasoning. It aims to mitigate risks facing in air…

1st International Conference on HCI in Business, HCIB 2014 - Held as Part of 16th International Conference on Human-Computer Interaction, HCI International 2014, Jun 2014, Heraklion, Greece. pp.103-111, ⟨10.1007/978-3-319-07293-7_10⟩. ⟨hal-03663598⟩

  • Article dans une revue

Folk-IS : Opportunistic Data Services in Least Developed Countries

Nicolas Anciaux, Luc Bouganim, Thierry Delot, Sergio Ilarri, Leila Kloul, Nathalie Mitton, Philippe Pucheral

According to a wide range of studies, IT should become a key facilitator in establishing primary education, reducing mortality and supporting commercial initiatives in Least Developed Countries (LDCs). The main barrier to the development of IT services in these regions is not only the lack of…

Proceedings of the VLDB Endowment (PVLDB), 2014, 7 (5), pp.425-428. ⟨10.14778/2732269.2732278⟩. ⟨hal-03578308⟩

  • Communication dans un congrès

Routing Management in Physical Internet Crossdocking Hubs: Study of Grouping Strategies for Truck Loading

Cyrille Pach, Yves Sallez, Thierry Berger, Thérèse Bonte, Damien Trentesaux, Benoit Montreuil

The aim of the innovative Physical Internet (PI) paradigm-shifting initiative is to reverse the unsustainability situation existing in current logistic systems. In the Physical Internet, the efficient management of crossdocking hubs is a key enabler of quick and synchronized transfer of containers…

IFIP International Conference on Advances in Production Management Systems (APMS), Sep 2014, Ajaccio, France. pp.483-490, ⟨10.1007/978-3-662-44739-0_59⟩. ⟨hal-01388580⟩

  • Chapitre d'ouvrage

Towards Qualitative and Quantitative Data Integration Approach for Enhancing HCI Quality Evaluation

Ahlem Assila, Káthia Marçal de Oliveira, Houcine Ezzedine

Over the two past decades, various HCI quality evaluation methods have been proposed. Each one has its own strengths and its own shortcomings. Different methods are combined to enhance the evaluation results. To obtain better coverage of design problems and to increase the system performance,…

Human-Computer Interaction. Theories, Methods, and Tools, 8510, Springer International Publishing, pp.469-480, 2014, Lecture Notes in Computer Science, 978-331907232-6. ⟨10.1007/978-3-319-07233-3_43⟩. ⟨hal-03659714⟩